ARCI - Extended Business Office - Subrogation Collections

Technology


Client Access Web Client Access Web is a customized portal to allow web based access for our clients. Some of the features of Client Access Web include ability to attach source document images, account entry screen for clients, utility for electronic assignment via the web, online payment acceptance utility, reports, report builder, an enhanced data mining tool and statistical reports.	24/7 Virtual Collector Consumers are turning to online payments as an easier way to manage their finances. Our online debt negotiation tool, Paypath, accomplishes just that. Consumers can make contact with us, even outside of the hours we are permitted to call, by logging in to our secure and custom branded portal. Aside from accepting payment plans and payments in full, PayPath can actually negotiate with the consumer for the highest one time payment.	EFT Network Our Web-based, ACH/EFT System enables us to create and schedule automated, electronic transactions from a checking, savings, or credit card account.

Accurint® Accurint® is the most widely accepted locate-and-research tool available to government, law enforcement and commercial customers. Its proprietary data-linking technology returns search results in seconds to the user’s desktop.	Search America We increase our ability to collect on accounts by verifying demographic information and facilitating the probability of payment. Search America works with key data that is accurate instead of spending time and efforts with incorrect or incomplete information.	DEBT$NET™ Since 1987, DEBT$NET™ has provided collection agencies, law firms, and in-house collection departments with one of the most comprehensive debt collection systems in the industry.

Direct Data Entry By using the Medicare EDI software, an electronic transaction can be used to inquire about the eligibility, coverage, or benefits associated with a health plan, employer, plan sponsor, subscriber, or a dependent under the subscriber's policy.	Medicaid Web Tool SC Medicaid has significantly changed since the implementation of HIPAA due to the requirement to use standard transaction formats; thus development of the SC Web-based Claims Submission Tool.	StarQUALITY All incoming and outgoing phone calls from ARCI are recorded using StarQUALITY. This software leverages current dialing technologies with a digital voice recording capability that provides a more reliable and feature rich environment for digital voice recording, identification, retrieval and playback.

eFileCabinet eFileCabinet is a powerful and easy to use electronic document management system. It allows easy access to all types of files, including spreadsheets, programs, image, and data files.	Healthport Healthport is an Internet-based claims, eligibility and statement management system that helps significantly cut time and eliminate errors.	South Carolina Blues Southcarolinablues.com is an internet based verification tool used for eligibility, claims submission and claim status inquiries.

CT Center Since 1986, IAT has focused on helping collections-based call centers connect with debtors more productively and profitably. IAT’s clients routinely increase their productivity by 300 percent or more.